The development of your people depends on the quality of effort you give them
So, there you are, pondering your finances, there are many expenses and costs that go into running your business and when your budget is already tight, should you add or increase training to the expense list? Why frustrate yourself, looking for ways to train people, when you could be focusing on things like technology, product development or sales that help with business growth?
We all know that product development and sales are important. But what differentiates training from other expenses is that while on the surface training might appear as an expense, it’s not.
Think about this analogy: We know one achieves a greater plant quality and yield by using advanced cultivation practices. That said, the quality of the plants also greatly depends on the lighting, the nutrients, and the nurturing they receive. The training and development of your people depends on the quality of effort you give them. Therefore, it is not so much a cost as it is an investment in the growth of your people, and when your people grow, you experience business growth.
Why invest in continual training?
The answer as to why continual training is important can be summed up in four points:
- Well trained employees = happy and loyal employees.
- Happy employees = educated and happy customers.
- Happy and educated customers = customer loyalty.
- Customer loyalty = increased business revenue
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