Best Practices

Cannabis Recall Procedures In Canada

Your supplier can have a bad day, so knowing the steps is important

Even the most careful cannabis supplier can have a bad day. Perhaps a piece of equipment malfunctions or a batch is mislabeled. In these situations, what are the cannabis recall procedures in Canada for Licensed Producers and retailers?

Health Canada, which oversees cannabis recall procedures, uses a collaborative approach when it comes to product recalls. They allow license holders and retailers to institute voluntarily recall flawed goods, essentially reporting their own mistakes and working to remedy the problem with retail cannabis partners, without punishment or fines.

That being said, the voluntary system does not prevent Health Canada’s ability to take recall matters into their own hands. Health Canada can take their own recall measures if they find a problem with a cannabis product that could cause a public health issue or if the supplier is not willing to do it voluntarily.

Here is an overview of Canada recall rules and procedures for cannabis retailers and Licensed Producers, by province.

What is a Voluntary Cannabis Recall?

Health Canada defines a recall this way:

“In respect to cannabis or a cannabis product that has been sold, distributed or exported, includes any action taken by a license holder to correct or remove the cannabis or cannabis product from sale and distribution. The license holder must make all parties in the supply chain aware of the recall, from retailer to the public.”

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