Best Practices

Employees Can Make Or Break Your Cannabis Store, So Hire Wisely

Spending time and knowing what to look for goes a long way

You’ve found the perfect location and designed your dream cannabis store – now it’s time to recruit the staffers who will bring your store to life. Exact strategies will vary based on a retailer’s size and resources, the local labor pool and available time. But a few basic tips can help you find the employees your store needs to succeed.

Finding Your First Employees

Recruitment can be time-consuming even in the age of online job boards, said Alison McMahon, CEO and founder of Cannabis at Work, a Canadian human-resources and recruitment company for the marijuana industry.

“Usually, people are reaching out to us because they have a lot of different priorities, and something has to give somewhere,” she said. “They’re willing to assign a piece of their budget to a recruitment firm to help them get some of that key talent in the door.”

McMahon said retailers often seek Cannabis At Work’s help for key hires such as general managers, even if they’re not using the recruitment agency to fill all their positions. One-time recruitment agency fees are typically structured as a percentage of the hire’s annual salary, McMahon explained. That often includes a guarantee that the recruiter will replace the employee if they leave within a certain period of time.

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