All posts tagged "Customer Service"

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  Best Practices

  How To Leverage Customer Service To Boost Your Bottom Line

  Some tips to do just that, compiled by surveying the best practices of 10,000 businesses.

• News

  Why Customer Service Sucks, And 6 Steps To Improve It

  Why does customer service suck so badly? If proclaiming “Customer Service Is Vital to Business Success!” was all it took, we’d all...

• Best Practices

  Daily Tip – During The Sale (Consumer Feedback)

  Most retailers fall short on getting the right customer feedback. A customer’s experience is their perception — an emotional response — of...