When was the last time you did something really exciting at your store? How easy is it for new customers to find...
The unfamiliar word “terpene” should be added to your cannabis vocabulary list – now. There are many aspects of cannabis buds that...
The tips you need to know
Identifying consumer buying criterion, purchase patterns and affinity measures...
After The Sale Once the sale is made, retailers must advance one-time consumers into repeat customers. Consumer Loyalty. Effective loyalty programs are...
Most retailers fall short on getting the right customer feedback. A customer’s experience is their perception — an emotional response — of...
During The Sale Smart retailers leverage proven techniques to improve the in-store consumer experience, and their own sales success. Clienteling. Fewer...
Before The Sale Retail success begins well before a sale with customer strategy and effective marketing. Precision Marketing. Batch and blast...
Before The Sale Retail success begins well before a sale with customer strategy and effective marketing. Designing The Customer Experience. Successful retailers...